Held at United Way, 1922 The Alameda
Attendees: Ray Allen, Chairman, CTA Bill Babbel, Santa Clara Adult Ed. (SCAE) * Denise Scovel, InnVision Jerome Burstein, Independent John Reed, Sacred Heart Community Services (SHCS) Kathleen Krenek, Next Door Kim Masters, CTA Leah Gronlund, SCAE Loc Chau, SHCS * Margaret Gregg, County of Santa Clara Mario Anima, InnVision Marizela Maciel, SHCS Mark Foote, Emergency Housing Consortium (EHC) Michelle Ogburn, CTA Nancy Noel, CSA Mountain View Ragan Henniger, Next Door * Steve Sangervasi, CTA Trish Crowder, San Jose Family Shelter
AGENDA
* CollabSCC Website and List-Serve * HMIS Status * Aggregate Data Reporting * Final HUD Standard * Regional DB Participation * County-Wide Swipe Cards
There were no changes to the agenda.
Introductions were made to welcome new attendees. *
CollabSCC Website and List-serve
* Ray gave an update on the status of the new server, which was purchased on approval of the Steering Committee. o The new server has more capacity and improved virus protection. The configuration of the list-serve has also been changed so that it will only allow members to use it. Thus, there has been a major reduction in spam and other such problems since it was put into service mid-July. o Leah reported that she was still receiving a lot of spam, but it was determined that it was not due to the Collaborative list-serve. Bill will provide assistance.
* Ray noted that there has still been very little feedback on the website. A request was made at the last meeting to look at the website and let CTA know level of interest in using, fixing and enhancing. o There was some acknowledgment that it is a good thing and it should be maintained. o Margaret pointed out that it is a good source for contact information and also offered to maintain the calendar once the issues are resolved. o Mark suggested it would be helpful to have the ability to look up member names by Agency. o Ray asked that we give it some more thought and provide additional feedback. o Have a look - www.collabscc.org - and provide any feedback to Marc Byrd at marc@ctagroup.org.
HMIS Status
* Michelle reported that monthly User Review meetings have been established in response to the interest voiced at the last Technology Committee meeting o The meetings are held from 9:30-11:30 on the 2nd Friday of each month, at various locations o 27 users (over 40% of active users), representing 7 agencies, have attended at least one of the 4 meetings held so far
* Michelle also noted that two Report Writing Workshops have been held since our last meeting. o 6 users have attended the sessions, representing 5 agencies. o She will let everyone know when the next one is scheduled, which should happen sometime in January.
o Ray informed us that Bowman (ServicePoint vendor) is expected to finalize their decision and pricing of an enhanced reporting tool (Crystal Reports) by December
* Michelle reported on implementation progress o Currently 8 active agencies; EHC began entering data in July o 4 additional agencies have received training and are in process of implementation o Sacred Heart is planned to begin in January o Salvation Army has not yet committed to implementation due to circumstances; we may need to provide some additional support to get them going o Awaiting City Team's decision on a nation-wide agency database; we must find an acceptable solution for getting their data included in the
county's database o A meeting is planned next week to discuss implementation with DV and HOPWA agencies
* There was further discussion on the importance of expanding the breadth and depth of our HMIS data - to meet our project goals, continued funding, and having meaningful data to support policy decisions. o We must continue to push for additional agency implementations o We must also work towards more complete use of ServicePoint features
* Needs and Services should be tracked in the database to allow creation of the APR as well as fulfill our mission and identify service gaps * More widespread and complete use of ShelterPoint and Goals/Outcomes is also strongly encouraged; these areas must be used in order to fairly evaluate capacity and program effectiveness
Aggregate Data Reporting
* Kim presented examples of several basic demographic reports that can be produced now and identified additional reports that may be produced whenever the data is available. o There were concerns noted about many of the numbers and the general consensus was that the data is still not representative; no one is ready to show these to anyone yet; perhaps in a few more months after Salvation Army and a few others are included o Michelle suggested the idea of a task force to address the aggregate reporting questions and all agreed; Mark Foote, Mario Anima, Margaret Gregg and Jerry Burstein offered their participation; CTA will coordinate
Final HUD Standard
* All HMIS SCC documents that required modifications to comply with the Final HUD Standard were revised and distributed for review prior to the meeting. o A vote was taken to accept the revised Policies and Procedures - all in favor o A vote was taken to accept the revised Privacy Notice - all in favor o A vote was taken to accept the revised Intake Form - all in favor
* We are waiting for Bowman to provide the required changes in the application; these are expected sometime in January.
* Ray gave a brief description of the final baseline requirements regarding Public Access, which might necessitate the use of either Public Key Infrastructure certificates or static IP addresses. o This is still a questionable item and will most likely be the responsibility of the software vendor o At this point neither HUD nor the software vendor have responded definitively to questions on this matter.
Regional DB Participation
* Steve introduced RHINO, the Regional Homeless Information Network, and presented some background on the 11-county collaborative effort funded by Schwab Foundation. o BACHIC is the governing body o Margaret is our representative o The database will be a collection of the Universal and Program data elements as defined in the HUD HMIS Standard, minus protected personal information o County participation will be phased in starting with Santa Clara County
County-Wide Swipe Cards
* Michelle gave an update on the effort to support county-wide swipe cards o We are getting closer to the software solution; the enhancement needed for ServicePoint to handle pre-printed cards is in progress o The current target for implementation is December 1 o Cecil White has been selected as a pilot site
Ray thanked all for attending.
Adjourned at 4:10
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